PRIVACY POLICY

Privacy Policy of Maple Crest Capital Pte Ltd

Effective Date: [04-08-2025]

Maple Crest Capital Pte Ltd ("we", "our", "us") values your privacy and is committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2012 ("PDPA") of Singapore. This Privacy Policy sets out how we collect, use, disclose, store, and manage your personal information when you interact with us via our website, online forms, in-person meetings, through third-party platforms or dealing directlyy with our relationship managers.

1. Information We Collect - We may collect personal and business information from you, including but not limited to:

• Full name, NRIC/FIN, and date of birth

• Contact information such as email address, phone number, and mailing address

• Employment status, income, and financial background

• Company details including UEN, ACRA profile, business address, and director/shareholder information

• Loan purpose, requested amount, and financial documents such as bank statements, NOA, IRAS filings

• IP address, browser type, and website usage data via cookies and tracking tools

2. Purpose of Data Collection - We collect your data to:

• Evaluate and process financing applications (e.g., working capital loans, property loans)

• Assist with government grant facilitation through third-party service providers

• Verify identity and perform regulatory compliance (e.g., KYC, AML checks)

• Communicate updates, offers, or relevant product information

• Improve our services, website experience, and customer support

3. Use and Disclosure of Information - Your data may be shared only when necessary with:

• Banks, financial institutions, and alternative lenders

• Third-party consultants and grant facilitators

• Technology vendors, CRM systems, and cloud service providers

• Legal, audit, or regulatory advisors and authorities

We will never sell or rent your personal data to third parties. Data is disclosed strictly on a need-to-know basis and only with consent, unless required by law.

4. Data Security and Retention

We implement administrative, physical, and technical safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. These include encryption, firewalls, and access control systems. Personal data will be retained only as long as necessary for legal, regulatory, or business purposes.

5. Access, Correction & Withdrawal - You have the right to:

• Request access to your personal data

• Request correction of inaccurate or outdated data

• Withdraw your consent at any time (subject to legal or contractual restrictions)

To do so, please email us at [Insert Contact Email] with the subject line “Data Request”.

6. Use of Cookies

Our website uses cookies to understand visitor behaviour, improve user experience, and optimize performance. You can manage your cookie settings through your browser preferences.

7. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.